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Live Service Center

With the development of international logistics, we can provide VIP clients with a total solution for the logistics, while the cost-saving could still be maintained at the same time. Also, on the strength of advanced network and software technology, the clients could be provided with the logistics-related information service, which is timely, accurate and complete. So, it has been regarded as a key tactic by the logistics providers around the world to create new core competitiveness.

Currently, most shipping agencies and airline companies have set up their own on-line service platform, so as to provide the clients with the electric services such as e-booking, confirmation on bill of lading & loading, output of neutral loading bill and so on. Also, IT systems are established by more and more freight forwarding enterprises, transport enterprises, warehouses and 3PL logistics, which are able to provide their important clients with Inter net-based on-line consignment, cargo tracking, inventory and GPS vehicle tracking, etc.

EVINSOFT provides the international logistics enterprises with not only the comprehensive logistics solutions to enhance the business and financial management, but the Live Service Center, so as to help the freight forwarding enterprises, transport enterprises, warehouses upgrade the ability to offer on-line information service. As independent platform-based software, LSC is able to fully connect with the logistics management software developed by EVINSOFT as well as offer open data interface, so as to connect the freight forwarding, transport and warehousing management software provided by the third party.

LSC helps the enterprises to set up the Customer Ranking service system. So, the ordinary client (level C) can conduct the cargo follow-up via important operating No. (bill of lading no. and container no.) . Http client (level B) is able to carry out on-line data interchange and cargo follow-up through the user name and password . VIP client (level A) ¡®s ERP or SCM system is capability of connecting the inner operating system through the data interface of LSC.

LSC is an information release platform for international logistics enterprises. On the strength of LSC, the director owner of cargo, fraternities and oversea agents can timely obtain the information concerning enterprise profile, news and latest price.

LSC is a service and coordination platform which is directly connected with logistics operating procedures. Therefore, the clients and overseas agents are able to achieve the on-line operations such as consignment, shipping space confirmation, check and confirming on key operational documents and one-stop cargo tracking.

LSC is an enterprise-based commercial communication platform . As Cargo eChat real-time tool is used, the staff inside the enterprise can conduct the real-time communication with the on-line clients. Such method is similar to MSN, but different from individual communication tools. All of the communications records via Cargo eChat could be kept and followed up.

 

 

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