OPS £¨ One Point Service £© refers to the standardized service offered by EVINSOFT to the users.
The demands could be met via our professional on-line service platform and 24-hour 800 phone ; the service centers in Shanghai , Beijing , Guangzhou and Shenzhen, etc. are able to offer remote and locale on-site technical support timely, so that the normal operation of IT system is guaranteed.
With 8 years of service management experience and theory accumulation, EVINSOFT is able to offer the clients with various types, sizes and operating modes a multi-layer service product, including platinum, gold and silver service products as well as the service items which are definable and adjustable.
On the basis of service quality follow-up, regular client service feedback and service satisfaction survey, we are capable of grasping what the clients wanted timely, so as to constantly improve our service and guarantee the service quality. Therefore, the upgraded product application value could be available for the clients from time to time. |
